Customer Reviews

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

Jordan Hopkins
Extremely lucky I found Hadden Hill cars. Had my VW Transporter for 2 months now, very very genuine van, really happy with it and got it at a great price, The staff have been incredible from day one, i had an engine light pop up (common fault) and They replaced the part with no issues what so ever. Great customer care. Very happy customer, would recommend all day long
Andrew Brown
First class car and transaction. Firstly can I say thank you to mike, never met him but he talked me through the car as I live over 300 miles away,assured me he would keep it for me and give it a full valet for me coming, It was completely as described when I got there the next day, it exceeded all my expectations and first time I opened the boot I put my bag in as I knew I was taking it. As you can imagine I was apprehensive about this as I've never dealt with this company before but he's definitely an honest bloke and seems like a good place to buy from. Secondly Alan is like a robot, he kept his cool while all the locals were in buying cars. He dealt with everyone calmly and politely and very efficiently, answered any queries I had and done the handover swiftly. Hats off, if more garages were like this one then there would be a lot of garages going out of business. Thank you from Scotland Andrew Brown
kieran
1st class sales and after sales service received! Would highly recommend both Hadden Hill and Mechanic (Wayne). Very professional and committed to delivering a great service 5*****
Hannah Bullock
I purchased an Audi in June 2019, I had a few technical issues with the car, I spoke with Hadden Hill and had the car sent to a main dealer for diagnostics, the fault was found and sent in for repair, a very expensive job, however Hadden Hill covered the cost. The sales team at the main dealer commented on how good Hadden Hill were to deal with. I would definitely recommend! Fantastic service.
A Bidzhekov
Superb pre and post sale service. I prepared for viewing, checked everything with no hassle or pressure, we asked and were able to check together with them the service and MOT history of the car. Within the price they gave us a spare key that was missing, that mean they provided us a new one, and 1 month afterwards they fixed under warranty a leak detected but not fixed by the previous service( before they got the car)
Practically all of my experience was with Mike, a kind and very fair salesman, I recommend doing deals with him at 100%!
Alex C
Really friendly, easy to talk to, dumbed down all the key bits I didn't understand and just really nice guys and would happily go back
Alan E
Could not have been more helpful. Really nice people to do business with. Supported by good mechanical team.Car is spot on and great price
Peter W
Like other review I cannot fault to staff at Hadden Hill Cars. Helpful, polite, efficient. No hesitation in letting us out for a test drive. The car was well prepared, veleted, dings removed to our satisfaction. There has been no problems or concerns that have arisen in the first 1000miles. I trust these guys and would recommend them
Jack V
After having bad experiences with used car garages in the past I was always sceptical about buying from another used car dealer. However, the chaps at Hadden Hill have completely changed my opinion and I will be sure to use them further going forward. Nothing was too much trouble and they helped me drive away with the car of my dreams. Thank you Hadden Hill!
Zen A
Excellent service and competitive price. Very happy with my purchase.
Mohammed Q
After searching for 3 months for the right car, Hadden Hill Cars posted a car and the price and condition looked right up our street. As we live in Cardiff which is about 100 miles away we caught the train to Didcot and Haden Hill was happy to pick us up from the train station in the car we wanted to view which gave us a great chance to see how the car was from a passenger perspective. They were not pushy at all and were very patient with us whilst we checked out the car thoroughly. I really like how the place is run and they have a nice selection of cars and are very realistic and don't go over the top making you feel uncomfortable. Even though we live in Cardiff I would happily travel out again and buy a car from them if they posted something else I need in the future.
Oliver N
Friendly, helpful staff. Comfortable atmosphere. Well kept cars. Really happy experience for us.
Chris P
I found the team at Hadden Hill Cars friendly and helpful and refreshingly not too pushy. In particular, their offer on my old car was the best part exchange deal I was able to find after going to the major dealers and other small garages. They helped me match my preferences in finding a car for my daughter, who will be learning to drive soon, in terms of engine size, road tax (free), low insurance grouping, low mileage, good to excellent condition and most importantly budget. The deal went through quickly with no quibbling. I came away believing that I had achieved not only a fair price for my part exchange but also the vehicle I was purchasing. Highly recommendable.
Paul H
I bought a 2004 Mazda MX-5 from Hadden Hill as a Christmas present for my wife in December 2017. She is delighted with the car. It was priced realistically and we felt we got good value. The level of service was very good - efficient and without fuss. They responded to queries promptly and courteously. Paper work handled well eg. DVLA etc.The only reason I did not give five stars was because the valeting ready for pick up was slightly disappointing (in fairness it had been a cold night) and did not match the quality of the rest of the experience. I would not hesitate to recommend Hadden Hill to friends and family.
Charlie C
Very professional staff that were helpful and informative. Would highly recommend
Paula T
I bought the perfect first car for my daughter and really appreciated the professional , knowledgable and friendly service. I would highly recommend Hadden Hill. Thank you for your time and making everything so easy!
Millie W
Very friendly relaxing atmosphere, the sales team are very professional and polite . Had a good part exchange deal which helped us to make our minds up to buy from this garage . We are very happy with the car we bought. we highly recommend this garage
Millie T
Great customer service and made me feel really welcome when we visited every time. Very glad we made a purchase with them.
Teresa S
Excellent service, extremely helpful and knowledgable about the car we purchased. Appreciated friendly manner that was NOT pushy or over bearing, just the right amount of pressure to seal the deal. Thanks guys for helping me find a lovely little run around for my daughter.
Katie M
Absolutely brilliant customer service the guys kept me updated on every detail and didn't push me into anything and kept my budget in Ming through out.
Kira D
First time buying a car and I have to say the service was brilliant. Good range of cars and really helpful staff who went the extra mile to help sort my insurance and tax out too! Would highly recommend!
Tashie M
Professional, friendly, efficient and helpful service. I am very happy with my new car, which was serviced, cleaned, came with an MOT and warranty. I would not hesitate to recommend this garage as the whole experience was a positive one. Thank you Hadden Hill Cars.
Russell H
Very organised and prompt. Kept to the agreed timescales and come across as very honest. Car was exactly as described
Jason P
Finally found some where that was honest and Happy to help in any way they could. I have had a nightmare with cars and been sold several dodgy cars in the past. I was after family sized car but nothing in my price range so settled for A little Mitsubishi colt. Lovely little car. Will do us perfect until I can afford to spend a bit more. Then will defiantly go back for a bigger car. Even managed to part exchange my old car for good price. Thank you Hadden Hill
Nick S
Friendly and helpful service. The car was serviced, MoTd, cleaned and ready for collection in no time and the whole purchase was efficient and professional. Nothing to fault, highly recommended.
Laura B
Very pleased with my new car that I purchased from Hadden Hill Cars. Made me feel very comfortable and welcome. Really happy with the overall service would defiantly recommend to my family and friends.